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انجمن حکومت محلی
Berman (1997) for example found that city governments in the US which used strategies of information, participation and reputation management were more trusted by citizens (see also Heintzman and Marson, 2005; LGA, 2008).
LGA (Local Government Association) (2008) The reputation of local government, London: LGA.
Ministerial Speech, 4th October, LARIA/LGA/ODPM Seminar in Birmingham, UK.
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